The program identifies and reduces potential loss and liability.
Note: Many of the activities and practices addressed elsewhere in the standards, from file maintenance to emergency response preparedness, also contribute to effective risk prevention and management.
At least annually, the program identifies potential operational risks and specifies ways to reduce or eliminate risks.
Interpretation: If the program develops a risk management plan, the plan should be reviewed annually and updated as necessary. Examples of relevant areas to consider when reviewing risks may include: compliance with legal requirements, including licensing and mandatory reporting laws, fiscal accountability, and governance; insurance and liability issues; health and safety, including use of facilities; contracting practices and compliance; staff training regarding areas of risk; volunteer roles and oversight; research involving program participants and other clients’ rights issues; security of information, including client confidentiality; financial risk; fundraising; conflict of interest; employment practices; and interagency collaborations.
The program documents and conducts a quarterly review of incidents, accidents, and grievances related to:
The program is adequately insured, and possesses a copy of its insurance coverage certificate.
Interpretation: Examples of relevant types of insurance may include: general liability; automobile liability; workers’ compensation; disability; fire and theft; medical; indemnification; professional liability; officer’s or director’s liability; property and casualty; malpractice; and bonding or other forms of employee theft insurance for those who sign checks, handle cash or contributions, or manage funds.
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