HOW DO WE COMPLETE THE NARRATIVES?

Each Table of Evidence (TOE) is preceded by Program Administration, Human Resources or Programming and Service Narrative that requires a written response by your program. This is an opportunity for your program to describe what is unique about your structure or system(s) and to elaborate on areas of excellence or improvement. It is helpful to answer the questions and describe the process used to implement the standards as if writing to an audience that is not familiar with your program. When possible and feasible, use examples to illustrate a point and ensure that all responses are both succinct and relevant.

To facilitate the process of writing the narratives, COA has created customized templates. These templates are Word documents and can be found in the Related Files for each applicable standards section. Download the file and type your response to each question in the box provided.

Note regarding the Service Narratives: Your program will submit documents with its Service Narratives that will also provide evidence that the site visit team will use to rate a number of Administration, and Human Resources standards. Please reference the TOE at the end of each section to determine what documents need to be submitted.